Privacy Policy for Breakthrough Analytics

Privacy Policy for Breakthrough Analytics

Effective Date: 12-24-2024

At Breakthrough Analytics, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you use our software-as-a-service (“SaaS”) solutions or engage with our software contracting services.

1. Information We Collect

We collect information to provide and improve our services, including:

1.1 Information You Provide:

  • Account Information: Name, email address, phone number, and billing information.

  • Project Details: Information related to software development projects, including specifications and requirements.

  • Support Requests: Communications with our support team.

1.2 Automatically Collected Information:

  • Usage Data: Information about how you use our SaaS, such as login times and features accessed.

  • Device Data: IP address, browser type, and operating system.

  • Cookies: Small files stored on your device to enhance your experience. (See Section 6 for details on cookies.)

1.3 Third-Party Sources:

  • Information from partners or integrations (e.g., payment processors or project management tools).

2. How We Use Your Information

We use your information to:

2.1 Provide and deliver our services, including SaaS and software development contracting. 2.2 Communicate with you about updates, invoices, and support inquiries. 2.3 Improve and personalize our services by analyzing usage trends. 2.4 Comply with legal obligations, such as tax and accounting requirements.

3. Sharing Your Information

We do not sell your information. We may share your information with:

3.1 Service Providers: Trusted third-party vendors that assist in operations, such as hosting, payment processing, or analytics. 3.2 Legal Compliance: Authorities or legal entities if required by law or to protect our legal rights. 3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, and we will notify you if this occurs.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. You may request deletion of your data as described in Section 7.

5. Security Measures

We implement industry-standard measures to protect your information, including:

  • Encryption of data in transit and at rest.

  • Access controls to limit who can access your information.

  • Regular security assessments and updates.

While we strive to protect your data, no system is completely secure. Please notify us immediately of any suspected security breaches.

6. Cookies and Tracking Technologies

We use cookies to:

6.1 Enhance functionality, such as keeping you logged in. 6.2 Analyze usage to improve our services. 6.3 Provide targeted communications or advertisements (where applicable).

You can manage your cookie preferences through your browser settings.

7. Your Rights

You have the following rights concerning your personal data:

7.1 Access and Correction: Request access to or correction of your data. 7.2 Data Portability: Request a copy of your data in a portable format. 7.3 Deletion: Request deletion of your data, subject to legal obligations. 7.4 Withdraw Consent: Revoke consent for processing your data where applicable.

To exercise these rights, contact us at info@btanalytics.io.

8. Third-Party Links

Our services may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

9. International Users

If you access our services from outside Colorado, note that your information may be transferred and stored in a country with different privacy laws. By using our services, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website. The updated policy will take effect immediately upon posting.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Breakthrough Analytics
1002 Laporte Ave, Fort Collins, CO
info@btanalytics.io
(970) 236-6366

Thank you for trusting Breakthrough Analytics with your information. We are committed to protecting your privacy.